I want to buy stuff but your system breaks.


Customer Service


I get the following message:

Quote:

Sorry, there was a problem handling your request. The system administrator has been notified.

Please contact webmaster@paizo.com if you continue to have difficulties.

I can repeat the situation by trying to check out my order.

I want to pay you money, to buy stuff from you. Please let me.

Lantern Lodge

Hmmm, trying to look at the issue from my end also produces and error. I've alerted the tech team!

thanks
sara marie


Sara Marie wrote:

Hmmm, trying to look at the issue from my end also produces and error. I've alerted the tech team!

thanks
sara marie

Great. Thanks!

RPG Superstar 2008 Top 32

Malaclypse wrote:
Sara Marie wrote:

Hmmm, trying to look at the issue from my end also produces and error. I've alerted the tech team!

thanks
sara marie

Great. Thanks!

This should be fixed now. Thank you for bringing this problem to our attention.


Ross Byers wrote:
This should be fixed now. Thank you for bringing this problem to our attention.

Yes, it worked. Thanks for the quick fix.


Hm, I've just looked at my order and it's still pending. I placed it on 15.8.

Could you check what's keeping it from being sent?

Thanks!

Lantern Lodge

Looks like the Dungeons & Dragons: Abandoned Hamlet Vinyl Game Mat is taking longer than it should to get in from our distributor. I've launched an investigation into the matter.

thanks
sara marie

Lantern Lodge

We've just gotten to place our order for it yesterday and we are waiting for confirmation from our distributor. It should be coming in soon and we can get your order shipped.


Sara Marie wrote:
We've just gotten to place our order for it yesterday and we are waiting for confirmation from our distributor. It should be coming in soon and we can get your order shipped.

Great, thanks for the info.

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