No tracking info for Order #2146201


Customer Service


I received a confirmation email (on August 06) that the above order had been shipped, along with a handy-dandy tracking number. However, every time I try to get tracking info the following message appears at the UPS site:

"Results for 14580PZO00000453408

Tracking information for this piece is unavailable at this time. Tracking may take 24-48 hours after your mail piece has shipped. Please check back at a later time for additional information.

If tracking is unavailable after 3 days, please contact your shipper."

Seeing as how it's been over 3 days, I'm contacting you. :)

Do you have any better or more accurate shipping info?

Thanks,

David


"order has been shipped" means that your credit card has been charged, and the pick list has been generated. The warehouse guys still have to pick it and box it and seal the box and put it in the pile of all the others. Then UPS-MI comes to get them.

The time between "order has been shipped" and UPS-MI actually getting to the Paizo warehouse and picking it up can be up to a week.

-- david
Papa.DRB

ps: CS: This should be in a FAQ somewhere, as this question comes up a lot.

Lantern Lodge

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