Subscription, Moving and Ordering questions


Customer Service

Silver Crusade

Situation: I will be moving in mid-August. I want to pre-order the Pathfinder Adventure Path: Rise of the Runelords Deluxe Collector's Edition Hardcover. I need everything to be shipped to the new address.

Questions:

1) If I pre-order something, then move before it ships, and change my address, will it be shipped to the old address or the new? (I assume the latter, but it doesn't hurt to ask).

2) Does the AP subscriber discount apply to the RotR book? (If so, it would mean the discount is roughly the price of two APs)

3) If I were to subscribe now, and pre-order the RotR book at the same time, would I be receive the AP discount? I know the discount doesn't become "active" until the first AP ships, but how does that work with pre-orders?

4) Assuming the subscriber discount were to apply "retroactively" to items pre-ordered but not shipped, would it be possible to pre-order the RotR book now (to ensure I get a copy), then wait to subscribe to the AP in order to start with Shattered Star (which should still be shipped prior to the Hardcover RotR book)?

Many Thanks

Paizo Employee Director of Sales

I'll answer in-line for clarity...

uriel222 wrote:

Situation: I will be moving in mid-August. I want to pre-order the Pathfinder Adventure Path: Rise of the Runelords Deluxe Collector's Edition Hardcover. I need everything to be shipped to the new address.

Questions:

1) If I pre-order something, then move before it ships, and change my address, will it be shipped to the old address or the new? (I assume the latter, but it doesn't hurt to ask).

If you change your address for the order using your My Addresses page, it should be shipped to the proper address.

uriel222 wrote:
2) Does the AP subscriber discount apply to the RotR book? (If so, it would mean the discount is roughly the price of two APs)

It does!

uriel222 wrote:
3) If I were to subscribe now, and pre-order the RotR book at the same time, would I be receive the AP discount? I know the discount doesn't become "active" until the first AP ships, but how does that work with pre-orders?

If you start a subscription to the Pathfinder Adventure Path, you get the Pathfinder Advantage discount on anything that ships with or after the first volume of your subscription. Therefore you would get the Pathfinder Advantage in this case.

uriel222 wrote:
4) Assuming the subscriber discount were to apply "retroactively" to items pre-ordered but not shipped, would it be possible to pre-order the RotR book now (to ensure I get a copy), then wait to subscribe to the AP in order to start with Shattered Star (which should still be shipped prior to the Hardcover RotR book)
This would work also. The discount should be applied to your RotR hardcover at the time of shipment. If you want to make 100% sure that it gets applied, you can always send me an email to customer.service@paizo.com once your subscription is active, and I will double check.

Thanks,
cos

Silver Crusade

Perfect Cosmo, thanks.

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