How do we find a list of what we have preordered?


Customer Service


I thought I preordered the assoreted sets of Pawns (Bestiary, ROTR, S&S) but I don't see them in my pending orders...

I don't want to accidentally order more than one (looks like I did that with Dawn of the Scarlet Sun), but how can I tell what's been preordered?

Paizo Employee Director of Sales

Hmm... we seem to have some issues with preorders that end up in people's sidecarts and the order history page. We'll be taking a look at that in the near future to see if we can make it more clear.

For your pawns for now, though, you can see your preorders in the "Sidecart" area of your My Account page. You can check which ones you've preordered there.

Thanks,
cos


OK, I see them down at the bottom. And it looks like I preordered more than once.

How do I undo the duplicates?

Paizo Employee Director of Sales

Yeah, in your sidecart right now, I'm seeing orders for 3x S&S Pawns, 4x Bestiary Box, 3x RotR Pawns, and 2x Goblin Plush. Please let me know exactly how many of these you want, and I will adjust the numbers accordingly.

Thanks,
cos


1x S&S, 2x Bestiary Box, 1x ROTR Pawns, 1xGoblin Plushie.

thanks for all the help. Now that I know where to look, I should help avoid this in the future. (I should have searched harder...apparently, didn't spend enough points on Perception...)

Paizo Employee Director of Sales

Well.. you're Perception may be ok. It turns out that we rolled a pretty high Bluff check to occlude this information.

I have adjusted your sidecart to the preferred quantities. If you need any more changes made, just let me know.

Thanks,
cos

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