Wrong Map Folio received


Customer Service


Hi Paizo,

I ordered Serpent's Skull Map Folio, but received Skull & Shackles Map Folio.

I admit, they both involve Skulls, but... :)

(order 1993005/2091944)

~A

Paizo Employee Director of Sales

I apologize for the mix up! I will get the proper map folio dispatched to you as soon as possible. Please keep the misshipped folio with our apologies for the mistake.

Thanks,
cos


Cosmo wrote:

I apologize for the mix up! I will get the proper map folio dispatched to you as soon as possible. Please keep the misshipped folio with our apologies for the mistake.

Thanks,
cos

No worries, thanks for the speedy resolution!

~A


Hi Paizo,

You did it again:

I now have two copies of Skull & Shackles Map Folio, and still no copy of the Serpent's Skull Map Folio.

Is this some sort of conspiracy?

Please send Serpent's Skull Map Folio.

Order # was 2105277

~A

Grand Lodge

TheRavyn wrote:

Hi Paizo,

You did it again:

I now have two copies of Skull & Shackles Map Folio, and still no copy of the Serpent's Skull Map Folio.

Is this some sort of conspiracy?

Please send Serpent's Skull Map Folio.

Order # was 2105277

~A

Dang.. no love for you for this order eh? :)

Hope they do something for you good again. :)
Good luck!


Too many SS adventure paths. Just wait until Shattered Star comes out. ;P


At least they didn't name it "Shattered Skull".

Or "Skull Star"

Or "Skull Skull"

:)

Silver Crusade

Pathfinder Adventure Path Subscriber

All those "SS" acronyms look kinda awkward in Europe ;-)


Just wait for the Andoren AP featuring the Bellflower Network: Shattered Shackles. ;)

Contributor

Gorbacz wrote:
All those "SS" acronyms look kinda awkward in Europe ;-)

Sirhan Sirhan caused trouble there too? ;P

Silver Crusade

Pathfinder Adventure Path Subscriber
Kevin Andrew Murphy wrote:
Gorbacz wrote:
All those "SS" acronyms look kinda awkward in Europe ;-)

Sirhan Sirhan caused trouble there too? ;P

Wish it was just him...


TheRavyn wrote:

Hi Paizo,

You did it again:

I now have two copies of Skull & Shackles Map Folio, and still no copy of the Serpent's Skull Map Folio.

Is this some sort of conspiracy?

Please send Serpent's Skull Map Folio.

Order # was 2105277

~A

bumping so its not lost, got the wrong item a second time.

Thanks,
A

Paizo Employee Software Test Engineer

I've set up a replacement copy and we should have it shipping out as soon as possible. As with the previous shipment feel free to keep a hold of the mistakenly shipped Map Folio. Expect a confirmation email letting you know that its shipped from our facility in the near future, and if there is anything else I can do for you don't hesitate to let me know.

- Erik K


1 person marked this as a favorite.

Probably one of the funnier Customer Service threads I've read in a while...


Hi Paizo,

Going on a month now since I first ordered this and still no map; I haven't gotten a confirmation email about the replacement either.

What's the current status of this?

Thanks,
A.

Paizo Employee Director of Sales

TheRavyn wrote:

Hi Paizo,

Going on a month now since I first ordered this and still no map; I haven't gotten a confirmation email about the replacement either.

What's the current status of this?

Thanks,
A.

I am very sorry for the delay on your replacement! There was some manner of bug preventing the replacement order from shipping out.

I have moved your replacement onto your RotR hardcover order, which will be shipping out this week.

Once again, I apologize for the delay.

Thanks,
cos

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