Ships Cabins and Isle of the Shackles


Customer Service


Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

So I am awaiting my copy of Skull & Shackles #1 to ship like everyone else. I also want to get the Ships Cabins Map Pack and Isle of the Shackles Campaign Setting book. Both say the release is April 2012. Does anyone know if the release for these 2 supplements is simultaneous with the AP volume? I was going to add those 2 to my pending AP shipment, but I dont want the AP to get delayed on account of those 2 not being ready at the same time. I guess it would only be a couple days difference if there is any, but still, Id like to get this AP ASAP. Thanks!

RPG Superstar 2008 Top 32

We will be shipping these products simultaneously.


Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

So I went ahead and added these products to my order, and now my shipment has been delayed, which therefore means I cannot download my AP PDF until later.

Other users have been getting their email notifications since Monday it looks like. This really sucks. I had taken the above comment to mean that my shipment would not be delayed.

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Maps, Starfinder Maps Subscriber

It may not be delayed...a lot of people haven't got their shipping notices yet....me included.


Yep. It usually takes them about a week or so to get all the shipments out. You just have to stay patient. Or find a torch-and-pitchfork salesman and march on the Paizo warehouse. I'd recommend the first method, though.


Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Oh I see! I shouldn't jump to conclusions.

This is my first time with the AP sub so I thought it worked differently. My bad!

Scarab Sages

Adventure Path Charter Subscriber; Pathfinder Maps, Starfinder Maps Subscriber

Ah, your first Sub...

I will give you a little hint. If you really want something to go out as fast as possible, don't add anything to the shipping.

My understanding is that if is not just a plain subscription that they have to "pick" the extra items and they do those subscriptions last. I have fallen into this trap myself, and found really annoying that people were getting their physical books before I had even gotten my PDF (this was last Gencon which is also the biggest release of the year, and can take about a week and a half to ship out to everyone).

I do not have any idea on the order they ship items out; alphabetically, by subscription, by region, or some other arcane method. All I know is I am generally in the last couple of days (overseas, with a W surname and a full subscription). And, no, I still don't have my shipping email :)


Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Thanks for the tip. Ill keep that in mind for next time! Im in Canada, so I doubt Im high on the priority list either.

Paizo Employee Chief Technical Officer

sanwah68 wrote:
I do not have any idea on the order they ship items out; alphabetically, by subscription, by region, or some other arcane method.

It's pretty arcane, and is designed largely to maximize the speed at which the warehouse can fulfill the most stuff. A big part of that is that it's fastest to pack and ship similar packages at the same time, where "similar" factors in contents, shipping method, and destination. So the more unusual your order is, the more likely it will go later in the process. If your order contains only this month's subscription releases, though, it's generally more likely to be shipped earlier in the process.


Just for the record - once it leaves the warehouse, Paizo's shipments take roughly 2-3 weeks to make it through the Canadian postal service. It's frustrating at first, but you'll get used to it. :)


Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Oh yeah, I know Canada Post issues will delay the physical product. I was just more concerned with getting the PDF to start :(

Thanks Vic for the insight on the shipping process.

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