fasthd97
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Regarding order 1979819,When I received this order one of the books(pirates of the inner sea had a small mark on the back like the glossy part had gotten too hot.Later after reading through it once two pages stuck together.I am bringing this up much later than when I received it,because I am debating ordering more books but I would prefer to not get books in that condition.
Erik Keith
Software Test Engineer
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Regarding order 1979819,When I received this order one of the books(pirates of the inner sea had a small mark on the back like the glossy part had gotten too hot.Later after reading through it once two pages stuck together.I am bringing this up much later than when I received it,because I am debating ordering more books but I would prefer to not get books in that condition.
That doesn't sound good. I've set a replacement copy to your sidecart to be shipped to you with your next subscription shipment, feel free to keep a hold of the non mint copy as well. When you pay for a mint copy of a book, that's what we plan on delivering to you.
I would like to request a few digital pictures of the damage to the book sent to Customer.Service@Paizo.Com if you can so we can document the printing error. While misprints like this are rare, we like to keep a record of them when they do happen. If there is anything else I can do for you, don't hesitate to ask. You should be able to verify the replacement copy in your sidecart on your My Account page on our website. Thanks!