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Just got back from Megacon in Orlando & had a go at the PFS intro part I. Received a card with PF # and Conf code upon completion, but when I setup my PFS account using that # it not only lists my session, but also 2 other sessions from Hurricon 9/23/11 and a note on my session that I've already played my scenario before with a different character so get no points. It's apparent that my number had already been given out to someone at Hurricon and then reported as completing 2 scenarios - how can I fix this?
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E-mail Mike Brock mike.brock@paizo.com. This has happened before. I am betting the card sheet from a previous convention was re-printed and used again by accident. The membership cards come in PDF sheets of 10 pre-assigned cards. Your coordinator or GM probably didn't think he gave them out at Hurricon. It's no big deal, hey, recycling is cool ;). You can get another number. Your Chronicle sheets from Megacon trump whatever is in the electronic records. Use your Chronicles without fear and fix your number when Mike gets back with you on Monday.
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And still nothing. No response from Mike at all, a VC was trying to help but all that happened was MY session was removed leaving the other persons sessions. I'm getting kinda frustrated and am about ready to abandon PFS altogether if it's gonna be this much work just to get started.
might try sending him a private message?
Please don't judge the whole system due to a hiccup with the number, I know you're frustrated; but give Mike the time needed to fix things for you.
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For what it's worth, your chronicles are a far more important 'piece' than the record in the database. Get a new PFS number and just hang on to those chronicles, having your sessions reported is definitely preferred but so long as you have those chronicles you are legit.
Sorry, I'm new to PFS & don't even know what a chronicle is. If it's the paper given to me at the con after the session - do I just keep accumulating those? I'm used to character sheets.
I thought I could make my own character & apply the session to that one & had to register my choice online.
At this point with nothing on my account corrected I'm ready to throw in the towel on PFS & just try to attend regular PF & DnD sessions if I go to any cons. There's no PFS sessions locally as far as I can tell - thought I'd try it out at MegaCon & if I liked it I might try to get something going locally.
Sorry to be so negative but I deal with long delays in correcting errors & mistakes constantly - I know they happen but why does it take months to fix them? Shouldn't fixing mistakes be a top priority to keep from losing those people? They're already disappointed upon finding something was done wrong, and now are doubly frustrated by having to waste time calling, emailing, posting, and continually checking for weeks & months to see if it's been fixed.
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For what it's worth, your chronicles are a far more important 'piece' than the record in the database. Get a new PFS number and just hang on to those chronicles, having your sessions reported is definitely preferred but so long as you have those chronicles you are legit.Sorry, I'm new to PFS & don't even know what a chronicle is. If it's the paper given to me at the con after the session - do I just keep accumulating those? I'm used to character sheets.
I thought I could make my own character & apply the session to that one & had to register my choice online.
At this point with nothing on my account corrected I'm ready to throw in the towel on PFS & just try to attend regular PF & DnD sessions if I go to any cons. There's no PFS sessions locally as far as I can tell - thought I'd try it out at MegaCon & if I liked it I might try to get something going locally.
Sorry to be so negative but I deal with long delays in correcting errors & mistakes constantly - I know they happen but why does it take months to fix them? Shouldn't fixing mistakes be a top priority to keep from losing those people? They're already disappointed upon finding something was done wrong, and now are doubly frustrated by having to waste time calling, emailing, posting, and continually checking for weeks & months to see if it's been fixed.
The chronicle is the piece of paper you were given at the end of the game. For each 3 games you play (chronicles received) you'll gain a level.
The chronicle is your record that you've played the game, you still have your character sheet -- if you used a pre-gen character you can essentially file off the serial numbers to create a new character and apply the chronicle that you received to the character that you create.
I'm not sure what happened with your original email, however, in the post above yours Mike asked for the information again so that he could fix this for you.
What is local for you? We can get you in touch with your local venture-captain to help you find pfs games near you. He is trying to fix things for you, just needs the information to do so
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The chronicle is the piece of paper you were given at the end of the game. For each 3 games you play (chronicles received) you'll gain a level.The chronicle is your record that you've played the game, you still have your character sheet -- if you used a pre-gen character you can essentially file off the serial numbers to create a new character and apply the chronicle that you received to the character that you create.
I'm not sure what happened with your original email, however, in the post above yours Mike asked for the information again so that he could fix this for you.
What is local for you? We can get you in touch with your local venture-captain to help you find pfs games near you. He is trying to fix things for you, just needs the information to do so
OK that makes sense, I guess.
The nearest VC to me is 50 miles away & had gotten involved when I didn't get a response from my 1st email to Mike, but all that happened was that MY session disappeared from my account, leaving only the two earlier ones someone else had run. On Feb 29 she emailed that she would have to contact Mike for assistance. March 14 (same day Mike responded to my post) I asked for an update: she was working with Gary in tech support to make an adjustment on the backend. March 27 I re-emailed Mike the info requested in his post & he responded with the same answer: sent to Gary to fix. So I guess it's all up to Gary now. I'm hoping they don't mean Gary Gygax...
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The chronicle is the piece of paper you were given at the end of the game. For each 3 games you play (chronicles received) you'll gain a level.The chronicle is your record that you've played the game, you still have your character sheet -- if you used a pre-gen character you can essentially file off the serial numbers to create a new character and apply the chronicle that you received to the character that you create.
I'm not sure what happened with your original email, however, in the post above yours Mike asked for the information again so that he could fix this for you.
What is local for you? We can get you in touch with your local venture-captain to help you find pfs games near you. He is trying to fix things for you, just needs the information to do so
OK that makes sense, I guess.
The nearest VC to me is 50 miles away & had gotten involved when I didn't get a response from my 1st email to Mike, but all that happened was that MY session disappeared from my account, leaving only the two earlier ones someone else had run. On Feb 29 she emailed that she would have to contact Mike for assistance. March 14 (same day Mike responded to my post) I asked for an update: she was working with Gary in tech support to make an adjustment on the backend. March 27 I re-emailed Mike the info requested in his post & he responded with the same answer: sent to Gary to fix. So I guess it's all up to Gary now. I'm hoping they don't mean Gary Gygax...
It sounds like they are working on things for you, I know it sounds trite to ask for patience, but things are in the works and they aren't ignoring you completely. Have a little faith :) and you'll be rewarded
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It sounds like they are working on things for you, I know it sounds trite to ask for patience, but things are in the works and they aren't ignoring you completely. Have a little faith :) and you'll be rewarded
I've had a month & a half of patience & nothing to show for it. The only time I get updates is when I ask for them and then every one has been "I gotta pass this on to someone else". Now it's supposedly in the lap of someone I have no contact with.
I'm sure it's a low priority and I should just forget it & move on, but I've seen posts that this has happened before and had hoped there'd already be procedures in place but I guess not.
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The reasoning behind registering the character is so that Paizo can know how many people are playing the game and how many characters are in play.
I recognize the patience and I'm sure that Mike does as well (though I certainly cannot put words in his head). I know he's at a convention through the weekend and more than likely unable to respond at this time; and having passed it onto the IT guys means that they are working on things.
I have no idea what the behind the scenes process is; there are probably complicated issues that I wouldn't even want to begin to try and figure out.
You shouldn't forget and move on; this obviously means a lot to you or you wouldn't have made the original post, or have kept checking it and posting about it. Hang in there, things will get taken care of for you and you'll end up with a brand spanking new PFS number and things will have smoothed over for you.
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Said great stuff
I would tack on that also if you lose your paper chronicles for whatever reason, the online records give you a basis to rebuild your chronicles. I had a player have his CRB stolen while he was at work a couple weeks ago, and because we had properly reported his sheets we were able to get every chronicle back to him no problem.