sarokcat |
hey i got the this should be shipped message on the 18th... saying it would go out the 20th. and i know i need to allow 5-8 buisness days for shipment, which has now passed... and it is usually here way faster then that. is there a way to track the order to see when it will arrive or if it got held up?
Cosmo Director of Sales |
Due to the inclement weather in the Seattle area earlier this month, our warehouse was closed for a week. This resulted in a large backlog of orders going out. Therefore the shipment of your order was delayed. We have worked through the backlog and are getting back on schedule as quickly as possible.
I apologize for the delay, but please give your package an extra week or two to arrive.
Thanks,
cos
sarokcat |
Due to the inclement weather in the Seattle area earlier this month, our warehouse was closed for a week. This resulted in a large backlog of orders going out. Therefore the shipment of your order was delayed. We have worked through the backlog and are getting back on schedule as quickly as possible.
I apologize for the delay, but please give your package an extra week or two to arrive.
Thanks,
cos
Not a problem! thanks for the heads up!