Order # 1896512


Customer Service

Sovereign Court Owner - Enchanted Grounds, President/Owner - Enchanted Grounds

Hi,

Nothing drastic, just a minor problem: the Palace Map Pack card stock is curling up on me. The tiles will not lay flat on the table. Is this a common problem? I have never had this happen with any of my other map packs, and certainly wouldn't be the fan of them that I am if I had.

Let me know.

Thanks

Paizo Employee Director of Sales

This is the first report of this that I have seen at this point, so it does not appear to be a common problem.

You say that it's a minor problem, but how minor? Is this something that renders the map cards unusable? Or are you able to flatten them out by storing them under a heavy book or curling them the opposite way?

If you need replacements, please email me some digital pictures showing the extent of the issue and I'll see what I can do.

Thanks,
cos

Sovereign Court Owner - Enchanted Grounds, President/Owner - Enchanted Grounds

I have them in a photo album storage and am hoping they will flatten out. I'll break them out in a week or so and see what happens.

As for how bad, they're bad enough to be unusable. They won't lay flat at all; either they're curled along the edges or bubbled up in the middle, depending on how I attempt to lay them. I said "minor" because it's not like they're wrinkly (water damaged). It's definitely a card stock issue. Of course, it would be easily solved by putting them under a piece of plexiglass, but that kind of negates the reason to have them in this format.

At any rate, if you're alright with me trying to flatten them out, give me a week and I'll give you a report. If they're still unusable, I'll take some photos and send them to you.

Thanks

Paizo Employee Director of Sales

Sounds good!

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