Shopping Cart Error

[Dragnmoon]

I keep getting errors with my shopping cart and I have not been able to complete the purchase.

Usually I get to the point where I try to adjust the Store Credit to 0 *don’t want to use it with this purchase* and then it errors out with a notification that you guys have been notified.

Been happening since last night on 2 different PCs.

[Sara Marie]

I'll alert the tech team.

[Dragnmoon]

I still cannot complete my order.

[Cosmo]

Dragnmoon wrote:

I still cannot complete my order.

The tech team assures me that they should have this all sorted out today.

Thanks,
cos

[Dragnmoon]

Cosmo wrote:

Dragnmoon wrote:

I still cannot complete my order.

The tech team assures me that they should have this all sorted out today.

Thanks,
cos

Since I still cannot complete my order I am assuming it was harder to fix then they thought it would be?

[Cosmo]

Dragnmoon wrote:

Cosmo wrote:

Dragnmoon wrote:

I still cannot complete my order.

The tech team assures me that they should have this all sorted out today.

Thanks,
cos

Since I still cannot complete my order I am assuming it was harder to fix then they thought it would be?

Yes and no.

I guess that they fixed the bug, but they are waiting on some unrelated thing to "roll the site" which will put the fix in place. (...?) Or something like that. I'm not sure, really. When the tech team starts trying to explain things to me, they quickly outstrip my knowledge of such matters and my head enters this weird fugue state where technical terms just flail uselessly against the borders of my consciousness before sliding off like water off a duck's back... I actually think that they are mostly either robots or aliens. Or both.

The upshot is this: I have manually set the order to use zero store credit. Give it another shot and see if this change I made stuck. If it did not, let me know (along with any other changes you need made) and I will process the order manually. I'm very sorry for the inconvenience, but just let me know what you need done and I will see to it.

Thanks,
cos

[Dragnmoon]

Cosmo wrote:

The upshot is this: I have manually set the order to use zero store credit. Give it another shot and see if this change I made stuck. If it did not, let me know (along with any other changes you need made) and I will process the order manually. I'm very sorry for the inconvenience, but just let me know what you need done and I will see to it.

Thanks,
cos

The changes you made did not stick and I got an error again trying to make the store credit zero.

What I am looking for is to make the order not using any store credit, using my Pathfinder Battles Subscriber Encounter Pack Discount codes on both packs using the same credit card and mailing address as my subscription and using the cheapest shipping method.

[gbonehead]

My suspicion is there's something weird with the l33t codez.

I had trouble too, but it ended up working out okay (I think) ... it told me there was an error, but the darn order ended up in my sidecart (and it vacuumed the codez out of my Subscription page) so I hope it worked :)

[Cosmo]

Your suspicion is correct. However, Ross has sorted out both of your orders and completed them.

Please take a moment to review the order and let me know if any further changes need to be made.

Thanks,
cos

[Dragnmoon]

Looks good, thanks!

[gbonehead]

(same here)

Thanks!