Hey Paizo CS,
Checking to see if there was a payment glitch with my order.
I saw the payment post to my account a few days ago, but then it disappeared. Weird.
Order still shows pending in my account.
Feel free to run the authorization again if need be. Thanks!
Not Customer Service, but the Seattle area is currently experiencing a snow event and shipments are being delayed. The charge you saw on your account was probably an temporary authorization; actual charges are not made until the shipping label is printed. Someone official can check your account and make sure this is the case, but due to the weather, most of the Paizo staff aren't necessarily in the office so the response may not be as prompt as usual.
"snow event". Wow. It's amazing what a package travels through to get to its destination.
I'm in Florida, and we're having a "winter event" where the temp is mid seventies and some people wear long pants instead of shorts.
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Your order is fine. Our warehouse staff had to leave early on Tuesday to get home safe, were out yesterday from the snow and it looks like today as well due to the sheets of ice covering everything in Redmond. The good news is the forecast is supposed to be 44º F tomorrow and so the ice and snow should melt quickly.
Glad to hear. Having the same stuck pending message, but that is what I though caused it. Will another order I just submitted get combined automatically with the previous one pending?
Director of Sales
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Glad to hear. Having the same stuck pending message, but that is what I though caused it. Will another order I just submitted get combined automatically with the previous one pending?
It will not be combined automatically. It would only be combined if you chose "Ship with Existing Pending Order" in the shipping options of the new order.
If you would like to have them combined, please provide the order numbers involved and I will put them together for you.
Thanks,
cos
Yes, please combine them. I placed the next order without even thinking about it needing to be combined for shipping.
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So... How's the wether down there on this fine Monday morning?
Any chance the orders (more importantly, the billing) will go thru today or tomorrow?
Ultradan
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Yes, please combine them. I placed the next order without even thinking about it needing to be combined for shipping.
#1934281
#1941675
I've combined these two orders for you. I did notice you have a bunch of preorders and was wondering if you would like those moved to your sidecart so they are automatically combined with a subscription shipment instead of shipping on their own. If you would like them moved to your sidecart, just let me know.
Hey, we're just glad you're back. Hope everyone pulled through okay!
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As the OP, I'm thrilled to report my shipment arrived today in this huge box containing my new PF Heroes & Monsters minis.
Of course, I promised my wife to wait on the de-boxing until she's home from work.
Great job snowy Paizo peeps!
I've combined these two orders for you. I did notice you have a bunch of preorders and was wondering if you would like those moved to your sidecart so they are automatically combined with a subscription shipment instead of shipping on their own. If you would like them moved to your sidecart, just let me know.Yes, please combine them. I placed the next order without even thinking about it needing to be combined for shipping.
#1934281
#1941675
That would most likely be for the best. Got too excited that I could actually afford to order stuff, lol.