Cannot Complete My Order


Customer Service

Grand Lodge

I have a number of items in my Shopping Cart that I am trying to process, but it seems the site keeps timing out before it completes the order.

I experienced a similar problem yesterday and Sara Marie was great help resolving it. Can someone please assist?

Lantern Lodge

Yup! I will fixify. I'll be poking at things so no touching your cart for a few minutes.

Lantern Lodge

Its going to take me a few minutes to get your items into your sidecart with the other things. In the meantime, don't be poking at your cart.

Grand Lodge

No problem. I'll stay out until you indicate otherwise.

I would like all the items to be added to the sidecart and include with the pending order that should be processed on Thursday. If my holiday card can be applied to the entire order, more the better.

Thanks for your help.

Lantern Lodge

Some of the items are back-ordered so the holiday code won't apply to those (or subscriptions/preorders) but it will apply to the rest of the stuff. If you end up wanting to add additional physical product items to this order, you can add them to your cart, but don't try to go through checkout. Just shoot me an email and I'll manually move them over.

Lantern Lodge

Also, the git certificates should still be in your cart. Those can be processed separately.

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