Order mistake?


Customer Service


Hello,

I just recently purchased the Psionics Unleashed (PFRPG) Print/PDF Bundle. Knowing that I had another book waiting in my side cart, the Dragon Empires Gazetteer, I sent the Psionics book to my side cart so that I could ship them together. Unfortunately, when I completed the "Ship as soon as possible" order the only thing showing in the order details was the Gazetteer. The Psionics bundle still appears in my side cart, but the Gazetteer is now gone.

I'm expecting it has something to do with the Print/PDF bundle thing as I was charged for the bundle when I sent it to my side cart.

Order of Gazetter
Order # 1897727
Placed December 9, 2011

Order of Psionics Bundle
Order # 1903922
Placed December 17, 2011
Was split into 2 orders: 1903921 and 1903923

"Ship as soon as possible" Order
Order # 1858980
Placed December 17, 2011

Thank you and Merry Christmas.

Lantern Lodge

We didn't have any Psionics Unleashed in our warehouse so the system pulled it out of the "ship as soon as possible order" so the Gazetteer would ship right away.

If you would like I can move the Psionics book to ship with the Gazetteer as soon as it arrives in the warehouse. Just let me know.


Yes, I would prefer that they be shipped together if possible.

Thank you very much for your help.

Paizo Employee Director of Sales

Raltane wrote:

Yes, I would prefer that they be shipped together if possible.

Thank you very much for your help.

Done, and done!

:)

Thanks,
cos

Community / Forums / Archive / Paizo / Customer Service / Order mistake? All Messageboards
Recent threads in Customer Service