Order #1714724


Customer Service

Lantern Lodge

I've run into a problem with one of my Beginner Box minis from this order. Sadly, when I removed my Kyra from the plastic, her legs were snapped a little above the feet. This may very well have been my own clumsiness in trying to remove her from the plastic or there may have been a problem with it. I don't know if you can do anything about it and understand if you cannot. If a photo would be helpful, let me know.

Paizo Employee Director of Sales

michaelane wrote:
I've run into a problem with one of my Beginner Box minis from this order. Sadly, when I removed my Kyra from the plastic, her legs were snapped a little above the feet. This may very well have been my own clumsiness in trying to remove her from the plastic or there may have been a problem with it. I don't know if you can do anything about it and understand if you cannot. If a photo would be helpful, let me know.

I will send you an email with how we will get this worked out. Please check your inbox (an a couple of minutes)! :)

Thanks,
cos

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