Tome of Horrors - Unlimited Edition

[Shem]

Hi all,

I know it is early in the game for concerns but...

I usually get packages from Paizo the day after they are sent. Two at the most. My account says that my Tome of Horrors was sent on the 24th and it has not arrived yet. When people started mentioning they got theirs on the 31st I looked at my account. I had been to my mailbox on the 31st but had no packages.

I went today and had them double check and it is still not there.

So, I thought I would check in with you and see if there is a tracking number or any way I might figure out where the book went.

Thanks for all the great products and service Paizo provides.

Make Mine Marvel (oops... slipped out)

[Cosmo]

Shem wrote:

Hi all,

I know it is early in the game for concerns but...

I usually get packages from Paizo the day after they are sent. Two at the most. My account says that my Tome of Horrors was sent on the 24th and it has not arrived yet. When people started mentioning they got theirs on the 31st I looked at my account. I had been to my mailbox on the 31st but had no packages.

I went today and had them double check and it is still not there.

So, I thought I would check in with you and see if there is a tracking number or any way I might figure out where the book went.

Thanks for all the great products and service Paizo provides.

Make Mine Marvel (oops... slipped out)

I checked and verified that your package did go out. Sadly, it was not shipped via a trackable shipping method so I do not have any more definitive answers than that.

We are still within the estimated delivery time, though, so even if it has been delayed from the usual transit time, it will probably be showing up at any time now. We'll keep an eye out for it here, and if you still haven't seen it by the end of next week, let me know and we will get you taken care of.

Tanks,
cos

[Shem]

Thanks Cosmo. I will let you know how it goes either way. As always I appreciate your fantastic customer service.

Bob

[Shem]

Just an update. I received my monthly subscriptions today in one day as usual.

I have not received my Tome of Horrors. I will be able to check tomorrow for it and then I will be gone and not able to check again until Monday or Tuesday.

Thanks again for your great customer service.

[Chris Ballard]

Shem wrote:

Just an update. I received my monthly subscriptions today in one day as usual.

I have not received my Tome of Horrors. I will be able to check tomorrow for it and then I will be gone and not able to check again until Monday or Tuesday.

Thanks again for your great customer service.

At least you have yours. My stuff hasn't even shipped yet.

[Shem]

Clean Living...

[Shem]

Cosmo,

Just thought I would give you an update. It still has not arrived.

Strange that also my Beginner Box Miniatures which I believe were shipped out the same day as my subscriptions (which I got the next day) also has not arrived.

It does not make any sense that the subscriptions make it in one day and the other things seem to take longer.

[Shem]

Cosmo,

Keeping you informed. Still have not received my Tome of Horrors Unlimited which was shipped on Oct 24th I believe.

Today I did receive my miniatures though.

Thanks...

[Sara Marie]

I'll get a replacement set up. Let us know if the original does show up.

[Shem]

Sara Marie wrote:

I'll get a replacement set up. Let us know if the original does show up.

I will thank you as always.

[Shem]

Hello again...

I received the replacement copy you sent me. Thank you.

Still no sign of the original one.

Just a friendly update for you.

And thanks for the note on the invoice. Happy Holidays to ya'll too.

Bob

[Shem]

Sara Marie and Cosmo...

Just to close the loop. The original copy never did arrive.

Hope everyone has a Great Holiday Season...