Preordered Battles Case several weeks ago, 10 / 31 preauth?


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Pathfinder Roleplaying Game Superscriber

Looks like I just got hit with a pending charge, assuming it's the preauthorization, but it seems several weeks late. I pre-ordered prior to the cutoff date for the Black Dragon mini, so it's been at least four weeks now. I would've expected a charge then and in December, but looked today and saw the pending charge.

Should I expect this charge to disappear in a number of days and get charged sometime in December?

Paizo Employee Director of Sales

Squeatus wrote:

Looks like I just got hit with a pending charge, assuming it's the preauthorization, but it seems several weeks late. I pre-ordered prior to the cutoff date for the Black Dragon mini, so it's been at least four weeks now. I would've expected a charge then and in December, but looked today and saw the pending charge.

Should I expect this charge to disappear in a number of days and get charged sometime in December?

Ok, I've figured out what happened. This was the result of some automated behavior in our system.

When you changed the payment method on your subscription, to check the validity of the payment method, the system authorized the card using the smallest pending order attached to it. Unfortunately, the only pending order you have is the Battles Case, so this is what it the system used.

You can expect this auth to disappear on it's own, and your card should not be authed again until we actually ship something out.

Thanks,
cos

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