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Looking at my subscriptions' page, I see that I have 4 items with an estimated date of "Mid-october".
Is it possible to have a more precise date of release ? Because if all 4 items are released within a few days of one another, I'd rather have them shipped all together. But if the release dates are like 10 days apart, I would rather have them shipped separately.
I am not sure how this can be done though. Is the Monthly Shipment option (accessible through the subscription's page) the solution to this or is it better (if even possible) to designate manually which items are to be shipped together ?
Thank you in advance for your answer
Looking at my subscriptions' page, I see that I have 4 items with an estimated date of "Mid-october".
Is it possible to have a more precise date of release ? Because if all 4 items are released within a few days of one another, I'd rather have them shipped all together. But if the release dates are like 10 days apart, I would rather have them shipped separately.
I am not sure how this can be done though. Is the Monthly Shipment option (accessible through the subscription's page) the solution to this or is it better (if even possible) to designate manually which items are to be shipped together ?
Thank you in advance for your answer
For the subscription combination that you have I would use the monthly shipment option. As most of these items come out during the same subscription run. Mid-October is an estimate, as we are unsure of the exact date when these items will arrive to our warehouse from the printer.
Chief Technical Officer
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FYI, due to the potential for delays in customs and variance in delivery times to our warehouse, we don't generally have precise arrival dates until just a couple days before things arrive.
However, when we have items expected to arrive within a short time of one another, we always release them as a group to everyone.
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Thank you all for your input.
Since English is not my native language, I am wary of a misunderstanding.
FYI, due to the potential for delays in customs and variance in delivery times to our warehouse, we don't generally have precise arrival dates until just a couple days before things arrive.
However, when we have items expected to arrive within a short time of one another, we always release them as a group to everyone.
Vic, does this mean that if you have several items which are to be sent to the same customer and these items arrive at approximately the same time, you already group them in a single expedition package and ship them together, even if the customer has not chosen the monthly shipment option ?
This would be wonderful and the sign of a far better than expected attention to the needs of the customer, but I am not sure if I understood correctly.
In other words, knowing that I do not use the monthly shipment option, if my subscriptions' items arrive at approximately the same time (say between the 14th and 17th of October), will you pack them in a single shipment, or will you ship them separately ?
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Director of Sales
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In other words, knowing that I do not use the monthly shipment option, if my subscriptions' items arrive at approximately the same time (say between the 14th and 17th of October), will you pack them in a single shipment, or will you ship them separately ?
This is correct for all of the subscriptions you have currently. In any given month, all of the Paizo products to be released in that month are released at the same time. When you have multiple items ready to go at once, we will automatically combine them.
Thanks,
cos