|
Hello Customer Service guys and dolls.
So I received part of order 1749653 yesterday – Ultimate Magic and Jade Regent 1, but not Carrion Crown 6. When I went and checked my emails I realised that Carrion Crown 6 had shipped on the same day but in a separate package, not sure why but I’m guessing it was to optimise postage costs.
So the problem now a day later is that Carrion Crown 6 has not arrived. I’m not too worried yet, as it’s only just been the twenty days, but my packages do normally come well within that limit, and as the two packages shipped on the same day I would expect they would arrive on the same day.
How long should I leave it before I push the panic button?
Thanks guys, have a good weekend.
Hello Customer Service guys and dolls.
So I received part of order 1749653 yesterday – Ultimate Magic and Jade Regent 1, but not Carrion Crown 6. When I went and checked my emails I realised that Carrion Crown 6 had shipped on the same day but in a separate package, not sure why but I’m guessing it was to optimise postage costs.
So the problem now a day later is that Carrion Crown 6 has not arrived. I’m not too worried yet, as it’s only just been the twenty days, but my packages do normally come well within that limit, and as the two packages shipped on the same day I would expect they would arrive on the same day.
How long should I leave it before I push the panic button?
Thanks guys, have a good weekend.
Well do bear in mind those estimates are business days so the 20th business day would be 8-26. Travel time on packages varies greatly especially in cases where the packages are different sizes. I would give it a couple of weeks and it it doesn't arrive let us know.
|
|
Hi lads and ladettes, my copy of Carrion Crown 6 has still not arrived. It’s been two weeks since I received the other part of the order, and we’re a week or so past the twenty day mark. I’m going to assume it’s gone astray, it’s very rare that anything takes longer than 20 calendar days (let alone working days) to wing its way over to me.
I got it! Thanks guys, sorry to hassle you about it.
Awesome! I love it when things fix themselves! Let us know if you need anything else!