Dear Customer Service Team,
today I received order #1750831 twice - now I have 2 copies of Ultimate Combat and 2 copies of Jade Regent #1.
And although one of the packages was labeled "$0,00", you seem to have charged my credit card twice with $65,81.
Carrion Crown #6 arrived separately, and only once, and was only charged once.
What to do?
|
Dear Customer Service Team,
today I received order #1750831 twice - now I have 2 copies of Ultimate Combat and 2 copies of Jade Regent #1.
And although one of the packages was labeled "$0,00", you seem to have charged my credit card twice with $65,81.
Carrion Crown #6 arrived separately, and only once, and was only charged once.What to do?
Looks like we already refunded for the double charge but forgot to email you. I'll send you an email about what to do with the books.