Delay in order #1744994


Customer Service


Hi there

The above order shipped on July 20th with a 6-10 day estimated time to delivery. I usually get those shipments a fortnight later (almost like clockwork) and it's now a little outside of that (and considerably outside the estimated time).

I'm not really stressing yet - no doubt unexpected delays happen from time to time, but is there any way you can confirm that this did indeed go on the 20th and was sent to the right address by the correct shipping method?

Cheers
Steve


Steve Geddes wrote:

Hi there

The above order shipped on July 20th with a 6-10 day estimated time to delivery. I usually get those shipments a fortnight later (almost like clockwork) and it's now a little outside of that (and considerably outside the estimated time).

I'm not really stressing yet - no doubt unexpected delays happen from time to time, but is there any way you can confirm that this did indeed go on the 20th and was sent to the right address by the correct shipping method?

Cheers
Steve

I will answer this in an email.

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