Shopping Cart


Customer Service

Grand Lodge

I had a number of products in my Shopping Cart, building up for Christmas, and today, when I added the PDF from 0one Games that is on today's Store Blog, everything else in my Shopping Cart disappeared.

It may have been because I put the adventure PDF in my Shopping Cart before I signed in; I dunno, all I know is that after I signed in everything was gone.

Anyway, I want to get that stuff back in my Shopping Cart. Except for the Ultimate Magic I don't know what was there, some PFS Scenarios, some Campaign Setting products, but I don't know.

Please get it back for me.

Paizo Employee Director of Sales

W E Ray wrote:

I had a number of products in my Shopping Cart, building up for Christmas, and today, when I added the PDF from 0one Games that is on today's Store Blog, everything else in my Shopping Cart disappeared.

It may have been because I put the adventure PDF in my Shopping Cart before I signed in; I dunno, all I know is that after I signed in everything was gone.

Anyway, I want to get that stuff back in my Shopping Cart. Except for the Ultimate Magic I don't know what was there, some PFS Scenarios, some Campaign Setting products, but I don't know.

Please get it back for me.

This almost certainly happened because you were not signed in when you put the 0one PDF in your cart. The system discards the old cart in this case and creates a new one for you.

I have retrieved the lost shopping cart. The way to avoid this in the future (and the best way to build a shopping cart over a long period of time) is to take advantage of the "Save for Later" feature. To use this feature, click the "Save for Later" button found next to each item when you view your cart. In order to not lose it, I had to move the 0one PDF into this Saved for Later area, which you will find at the bottom of the page when you view your shopping cart.

Using this feature, you can build your big Christmas order and still be able to get incidental things from time to time without losing the big order.

thanks,
cos

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