Card declined?


Customer Service


Hello,

I need to purchase 2 PFS scenerios so I can download and print them today. Both of my cards, which have been working, were declined. There's no problem with the cards. Can you check and see if there's something wrong at Paizo's end?

Thanks - Pat Smith
PS. I'm a little concerned about this since there is a large subscription shipment going out for me early next week and I don't want it to fail due to some problem.


Pat Smith wrote:

Hello,

I need to purchase 2 PFS scenerios so I can download and print them today. Both of my cards, which have been working, were declined. There's no problem with the cards. Can you check and see if there's something wrong at Paizo's end?

Thanks - Pat Smith
PS. I'm a little concerned about this since there is a large subscription shipment going out for me early next week and I don't want it to fail due to some problem.

FWIW, I had the same problem about an hour and a half ago, so around the same time. On a whim, I tried again about ten minutes ago and it went through no problem. There may have been a communication error with their payment servers this morning; I suggest you try again and see if it works now.


Indeed! tis working now.


Pat Smith wrote:
Indeed! tis working now.

Awesome! Let us know you need anything else!

Silver Crusade

Oh good! I wasn't the only one encountering that! My order went through.

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