order #1713585

[Coolerbox]

checked it and see discarded order - that paizo cant charge my cradit card. but it have already charged on day when i made order.

now i see status - pending? what it means? do you ship me my order, i have already paid for it.

[Cosmo]

Coolerbox wrote:

checked it and see discarded order - that paizo cant charge my cradit card. but it have already charged on day when i made order.

now i see status - pending? what it means? do you ship me my order, i have already paid for it.

Your credit card was authorized on the day the order was made.

This an authorization in which we look to see if the credit card is valid.

We do not charge the credit card until we send the order. We tried sending the order this morning, and the credit card declined.

We need a valid credit card to charge and send the order. You can do this here.

Thanks,
cos

[Coolerbox]

but money was taken from my card on the moment when i have created order( 9tn yune.)
09.06 22:59
-USD26.59

Средства заблокированы (funds blocked)
Полная информация о платеже будет доступна позднее. (Full payment information will be available later.)
Подробности:(Details:) PAIZO PUBLISHING
or this payment have been refunded ?
maybe i have entered wrong information on my kredit card? but then but then I don't be able see notify that the amount of order have written off.

this credit card is valid, i've done some orders on other site without paypal. and the're all shipped to me.
dotn't know where is mistake..

[Coolerbox]

up

[Coolerbox]

can you answer mine last post?

[Cosmo]

I apologize for having missed the follow-up.

I just retried the order and got the same result. We have not charged you for this order. We do not charge until an order ships, and cannot ship this order until we get a new payment method. I have resent the payment failure email, which contains link you can use to provide a new payment method.

thanks,
cos