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order # 1688817

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Scarab Sages

This order was shipped to my old new hampshire address, I now live in florida. I have removed the old address from my account. This is the second time something has been shipped there since I've moved. Please remove the old one from your records. The last time they forwarded it but I had to pay an extra 4 dollars shipping when it arrived.
Paizo Employee Director of Sales
drowranger80 wrote:
This order was shipped to my old new hampshire address, I now live in florida. I have removed the old address from my account. This is the second time something has been shipped there since I've moved. Please remove the old one from your records. The last time they forwarded it but I had to pay an extra 4 dollars shipping when it arrived.

Ok... I think I've found the place where the system was still holding onto your old address. I have fixed this so it should not happen again*. To offset your additional shipping fees, I've put a $10 credit on your Paizo account. I apologize for the inconvenience.

Thanks,
cos

(*not a guarantee. I'm about 90% sure it's taken care of, but occasionally the dark alchemy that powers our system will confound me. If it happens again, please let me know and we will reinvestigate the bug.)
Scarab Sages

ok, thank you.
Scarab Sages

Hi, its coming up on a month since ithus order was shipped and I still haven't gotten it. I've got the sneaking suspicion its not getting forwarded. Any chance you can reship? If I get a second copy of each I would send it back.
Liberty's Edge

If USPS is forwarding your mail to a new address I think that alone can take additional weeks. Would have to look at their website.

Sean
Scarab Sages

I thought usps didn't track packages. Ill check it out. Regardless, its been almost a month, and other than the last time this has happened, its never taken more than a week to get things I've ordered.
Liberty's Edge

I didn't mean tracking. I meant the time frame they give for "forwarding" to a new address.

But cool.
Scarab Sages

Hi, once again its been almost 6 weeks. I think this order got lost or not forwarded. Could you please resend? I think I put the wrong order nunber. I think its 1688814, rule of fear and faiths of purity.
Paizo Employee Director of Sales
drowranger80 wrote:
Hi, once again its been almost 6 weeks. I think this order got lost or not forwarded. Could you please resend? I think I put the wrong order nunber. I think its 1688814, rule of fear and faiths of purity.

I will put replacements in with your next subscription shipment.

Thanks,
cos
Scarab Sages

Thank you!!!
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