Paizo order #1687485 damaged


Customer Service


Today I received my long awaited copy of AP #45, Broken Moon. Unfortunately it's showing a lot of creasing and worse, water damage on half the book, especially the back pages, which were almost soaking wet.

Some pictures that show the damage:
Water damage destroyed the back cover
Back pages ruined
Inside the book: pages warping
Closeup of the corner
The envelope showing the water damage

Paizo Employee Director of Sales

Kriss Lambert wrote:

Today I received my long awaited copy of AP #45, Broken Moon. Unfortunately it's showing a lot of creasing and worse, water damage on half the book, especially the back pages, which were almost soaking wet.

Some pictures that show the damage:
Water damage destroyed the back cover
Back pages ruined
Inside the book: pages warping
Closeup of the corner
The envelope showing the water damage

I apologize for the damaged book! I will put a replacement in with your next subscription shipment. Please get what use you can out of the ruined one in the meantime, then feel free to dispose of it when the replacement arrives.

Thanks,
cos


No need to apologize, I'm sure nothing went wrong on your end, but I'll be sure to have a talk with my postman/office.

Thanks for the assistance!

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