Order #1638246


Customer Service


I received my poster in rolled tube... completely smashed in. I don't want to keep it out of the garbage let alone look at it...

Any suggestions? First off, I don't think it was Paizo's fault...

If I were to order another one, is there any way to guarantee it won't come like that again? At the very least can "DO NOT LET ELEPHANT'S PLAY WITH THIS" be written on the tube, or something?

Do you know if there's a way for me to get my money back for shipping and cost of the product from the USPS? Or would you guys have to do that, as the senders?

Thanks.

Lantern Lodge

Uninvited Ghost wrote:

I received my poster in rolled tube... completely smashed in. I don't want to keep it out of the garbage let alone look at it...

Any suggestions? First off, I don't think it was Paizo's fault...

If I were to order another one, is there any way to guarantee it won't come like that again? At the very least can "DO NOT LET ELEPHANT'S PLAY WITH THIS" be written on the tube, or something?

Do you know if there's a way for me to get my money back for shipping and cost of the product from the USPS? Or would you guys have to do that, as the senders?

Thanks.

I've set up a replacement for your poster to ship out as soon as possible.

thanks
sara marie


Thanks?

I feel bad... obviously not Paizo's fault here.

:(

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