Download Corrupted (Spectromancer)


Customer Service


Hi - I bought the new Spectromancer upgrade and after downloading the file in the Zip is corrupt. Attempting to re-download gets the same file. I imagine waiting a day will wipe out the old file generated for me and I can get a fresh one. However, on the off chance that this wasn't a one time issue, I figured I would post.

Grand Lodge

Majuba wrote:
Hi - I bought the new Spectromancer upgrade and after downloading the file in the Zip is corrupt. Attempting to re-download gets the same file. I imagine waiting a day will wipe out the old file generated for me and I can get a fresh one. However, on the off chance that this wasn't a one time issue, I figured I would post.

When you redownload try clearing your browsers cache and also try with a different browser if you have it available.


Andrew Betts wrote:
When you redownload try clearing your browsers cache and also try with a different browser if you have it available.

Pretty sure it's Paizo's cache (customization of the file). Though if you mean after waiting for that to expire, good idea.

Paizo Employee Director of Sales

This is not the first report we've had of this. I'm looking into it and will have some sort of update for you later on today.

Thanks,
cos

Paizo Employee Chief Technical Officer

Cosmo wrote:

This is not the first report we've had of this. I'm looking into it and will have some sort of update for you later on today.

Thanks,
cos

I believe I've fixed this now. Thanks for letting us know!

Paizo Employee Director of Sales

Vic Wertz wrote:
Cosmo wrote:

This is not the first report we've had of this. I'm looking into it and will have some sort of update for you later on today.

Thanks,
cos

I believe I've fixed this now. Thanks for letting us know!

If you have any further issues, please let us know.

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