carrion crown deck

[ancientdm]

I recently signed up for the campaign setting and ordered the rule of fear along with a mini and the carrion crown deck. Well everything came in fine and undamaged but you sent me 2 carrion crown decks. Looking over my account I dont believe I was charged for the 2nd deck and was wondering how to return it. I thought perhaps after I ordered the original deck maybe one was supplied with the campaign subscription or maybe the rule of fear module. Just wanted to try and clear up this mistake.

Thanks for taking the time to review this 1669823 was the original order number and was moved to 1669723 hope that helps you locate things.

[Cosmo]

ancientdm wrote:

I recently signed up for the campaign setting and ordered the rule of fear along with a mini and the carrion crown deck. Well everything came in fine and undamaged but you sent me 2 carrion crown decks. Looking over my account I dont believe I was charged for the 2nd deck and was wondering how to return it. I thought perhaps after I ordered the original deck maybe one was supplied with the campaign subscription or maybe the rule of fear module. Just wanted to try and clear up this mistake.

Thanks for taking the time to review this 1669823 was the original order number and was moved to 1669723 hope that helps you locate things.

It appears that you did order (and pay for) the Carrion Crown deck twice. The first time you ordered it was as a preorder on order 1644188 on March 22nd, and set to ship separately from the other items you ordered at the time. Then you ordered it again on order 1669823 and set it to ship with your subscription shipment.

To return the extra deck, just ship it back to us in salable condition, along with a short note indicating why it's being returned (please include one/all of the above order numbers) to:

Paizo Publishing
Attn: Store Returns
7120 185th Ave NE Ste 120
Redmond, WA 98052-0577

Upon receipt, I will credit your refund as either Paizo store credit or back to the originating card (please include your preference in the short note.

Thanks,
cos

[ancientdm]

Cosmo wrote:

ancientdm wrote:

I recently signed up for the campaign setting and ordered the rule of fear along with a mini and the carrion crown deck. Well everything came in fine and undamaged but you sent me 2 carrion crown decks. Looking over my account I dont believe I was charged for the 2nd deck and was wondering how to return it. I thought perhaps after I ordered the original deck maybe one was supplied with the campaign subscription or maybe the rule of fear module. Just wanted to try and clear up this mistake.

Thanks for taking the time to review this 1669823 was the original order number and was moved to 1669723 hope that helps you locate things.

It appears that you did order (and pay for) the Carrion Crown deck twice. The first time you ordered it was as a preorder on order 1644188 on March 22nd, and set to ship separately from the other items you ordered at the time. Then you ordered it again on order 1669823 and set it to ship with your subscription shipment.

To return the extra deck, just ship it back to us in salable condition, along with a short note indicating why it's being returned (please include one/all of the above order numbers) to:

Paizo Publishing
Attn: Store Returns
7120 185th Ave NE Ste 120
Redmond, WA 98052-0577

Upon receipt, I will credit your refund as either Paizo store credit or back to the originating card (please include your preference in the short note.

Thanks,
cos

Thanks for the information I just didnt want to keep something I hadn't paid for. One of my players wants to do a Harrower and has offered to buy the deck so I will keep it and offer it to him. Guess i will have to be more careful when ordering.....limited grey matter and agent orange play havoc sometimes..... again thanks for the info now I feel better.