Orders # 1666892 and #1667442


Customer Service

Dark Archive

Ok, I apologize if this is how it's supposed to work - this is the first time I've used the sidecart.

Received the email that my regular monthly subscriptions were processing (that would be order #1666892). I had a few things I was thinking about ordering, so decided to quickly order them and try to get them onto a single order. I ended up adding a new subscription and ordering an additional item (order #1667442). I attached the two orders and the item moved over like I'd expected, but the subscription went into the sidecart.

Now, order #1666892 is still pending. Will the new subscription automatically merge from the sidecart into the original order sometime between now and when it processes? Or will I have to wait until next month's shipment?

Thanks.

Contributor

In order to have things automatically added to your subscription order, they have to be in your sidecart before your subscription order is created. Otherwise, you will have to specify the order to move it to (#1666892 in this case).
I've merged your new sidecart order (#1667534) to your subscription order (#1666892) and sent you an updated confirmation email. Please let me know if there's anything else we can do for you. Thanks!

Dark Archive

Wow. 'Problem' solved in 6 minutes. On a Friday night.

In case you don't hear this enough, y'all rock.

Community / Forums / Archive / Paizo / Customer Service / Orders # 1666892 and #1667442 All Messageboards
Recent threads in Customer Service