Option to charge full amount to credit card for international customers

[Glen Irving]

Dear Paizo

It would be nice to have this option, so one can lock in the exchange rate at the time of ordering. I think I've been caught out this time (physical goods held for AP shipment), and it's annoying.

I guess there might be issues if between ordering/paying/shipment the physical good went out of stock. Surely the ordering system takes account of pending orders on the stocktake?

Just another suggestion for the website team.

[Cosmo]

Glen Irving wrote:

Dear Paizo

It would be nice to have this option, so one can lock in the exchange rate at the time of ordering. I think I've been caught out this time (physical goods held for AP shipment), and it's annoying.

I guess there might be issues if between ordering/paying/shipment the physical good went out of stock. Surely the ordering system takes account of pending orders on the stocktake?

Just another suggestion for the website team.

We are actually bound by the rules of our credit card processor and cannot charge for something until we ship it out. This is an unchangeable fact that we cannot get around.

We are, however, working on a solution that will help you, and others in your situation. We're working on a way to allow people to use store credit to pay for subscription shipments. This way, you can lock your price by purchasing store credit. Unfortunately this feature is not yet available. You can expect to be notified (along with all the other subscribers) when this goes live.

Thanks,
cos

[Glen Irving]

Indeed, store credit is a good idea.

Store credit also solves the money issue in the unlikely event that a physical product goes out of stock between ordering and shipment - you just credit back the store credit.

Paizo have such smart people this error is unlikely to happen of course :-)

[Ben Kent]

Hey, I was just having a rather similar dilemma.

Would it be arranged that any not-shipping-right-now items would be payable via store credit? Like, if we ordered a special order / backorder item, we could pay for it via store credit?

[Gary Teter]

If you have store credit you can use it for any purchase except subscriptions or gift certificates.