Subscription cancellation


Customer Service


Effective immediately, please cancel all of my subscriptions and orders. I am very sorry to have to do this, but I am a new member of the "laid off due to no work" crowd.
Thanks in advance.

Paizo Employee Director of Sales

Dark Sasha wrote:

Effective immediately, please cancel all of my subscriptions and orders. I am very sorry to have to do this, but I am a new member of the "laid off due to no work" crowd.

Thanks in advance.

I have canceled your subscriptions and pending orders. I did run into one complication, however. You ordered the "Coliseum Morpheuon (PFRPG)" Print/PDF bundle back in January, and were charged the full $29.74 when the order was placed and the PDF was fulfilled. However, the print book has yet to ship. If I cancel it, you will have paid $29.74 for a PDF. But to ship the book, you'll need to pay the shipping and handling fee of $5.82. Originally, you were going to bypass this shipping and handling fee by having it ship with your subscription shipment.

Since I think it's possible that you will still want to get the print book, even for $5.82 more, I have set this up into a new order using the payment and shipping details from your now-canceled subscriptions. However, I have suspended this order until further notice. Please let me know whether or not you want the print book, and I will either unsuspend the order or cancel it.

Thanks,
cos


Cosmo wrote:
Dark Sasha wrote:

Effective immediately, please cancel all of my subscriptions and orders. I am very sorry to have to do this, but I am a new member of the "laid off due to no work" crowd.

Thanks in advance.

I have canceled your subscriptions and pending orders. I did run into one complication, however. You ordered the "Coliseum Morpheuon (PFRPG)" Print/PDF bundle back in January, and were charged the full $29.74 when the order was placed and the PDF was fulfilled. However, the print book has yet to ship. If I cancel it, you will have paid $29.74 for a PDF. But to ship the book, you'll need to pay the shipping and handling fee of $5.82. Originally, you were going to bypass this shipping and handling fee by having it ship with your subscription shipment.

Since I think it's possible that you will still want to get the print book, even for $5.82 more, I have set this up into a new order using the payment and shipping details from your now-canceled subscriptions. However, I have suspended this order until further notice. Please let me know whether or not you want the print book, and I will either unsuspend the order or cancel it.

Thanks,
cos

Yes, thanks Cos. For obvious reasons I was not thinking too clearly or I would have remembered about that order. Please place it in a separate order to be shipped with the shipping and handling charged to my credit card. I do still want that book when it does ship.

Thank you very much!

Paizo Employee Director of Sales

Dark Sasha wrote:


Yes, thanks Cos. For obvious reasons I was not thinking too clearly or I would have remembered about that order. Please place it in a separate order to be shipped with the shipping and handling charged to my credit card. I do still want that book when it does ship.
Thank you very much!

Done! You should have just received a confirmation email.

Thanks,
cos

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