Sidecart Stuff


Customer Service


My sidecart is split into two sections: the stuff ready to be shipped with my next shipment and the stuff that will ship in the future. At the bottom of the "will ship with the earliest possible subscription shipment" section, there is a button to "Ship as soon as possible". I assumed when I pushed that button, it would let me ship all the stuff that was in stock and ready to go. Instead, it trys to create an order for everything in my sidecart, including the backordered stuff and what not. Is there a way to just ship the stuff that is actually in stock?

Lantern Lodge

Ron D wrote:
My sidecart is split into two sections: the stuff ready to be shipped with my next shipment and the stuff that will ship in the future. At the bottom of the "will ship with the earliest possible subscription shipment" section, there is a button to "Ship as soon as possible". I assumed when I pushed that button, it would let me ship all the stuff that was in stock and ready to go. Instead, it trys to create an order for everything in my sidecart, including the backordered stuff and what not. Is there a way to just ship the stuff that is actually in stock?

Unfortunately our sidecart system isn't quite that sophisticated. If you'd like, I can ship the items that are ready manually as soon as possible (should be able to ship today). Please keep in mind that we are getting ready to ship out subscriptions (currently planned for starting on Monday).

thanks
sara marie


Please go ahead and ship all that stuff.

Thanks!

Contributor

Ron, I've combined your pending orders to send out with your subscription shipment and sent you an updated confirmation email with the details. Please let me know if you have any other questions for us!

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