Bestiary 3 has not even been announced
Um, I hate to tell you this.
Borders doesn't pay their bills.
You might be having issues due to that.
Owner - Enchanted Grounds, President/Owner - Enchanted Grounds
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Um, I hate to tell you this.
Borders doesn't pay their bills.
You might be having issues due to that.
Yep. The "snag" you were told about can be more accurately put as, "We're not getting it because we owe them money." The book has been out since December 29th.
Get your money back and call someone else. Where do you live?
Actually, call them, ask to speak to a manager.
Explain who you are, explain about your order.
Tell them about this article, and let them know that you want to cancel your order.
Really, talking to the manager, and discussing the article are kinda over the top, but it lets them know you mean business, and that you are not backing down.
Also, if you are in fact thirteen (which I am not doubting), then make sure you have your parents/legal guardian present, or have them do the talking for you.
Good luck, and I am sorry about your book order. I empathize with waiting for books, only to find out that there are some shenanigans going on.
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Owner - Enchanted Grounds, President/Owner - Enchanted Grounds
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Actually, call them, ask to speak to a manager.
Explain who you are, explain about your order.
Tell them about this article, and let them know that you want to cancel your order.
Really, talking to the manager, and discussing the article are kinda over the top, but it lets them know you mean business, and that you are not backing down.
Also, if you are in fact thirteen (which I am not doubting), then make sure you have your parents/legal guardian present, or have them do the talking for you.
Good luck, and I am sorry about your book order. I empathize with waiting for books, only to find out that there are some shenanigans going on.
Using email, since it's an order made more over the website, my mom has explained. And is asking for a cash refund. So I guess they'll get the point :)
The biggest problem may be that they'll only refund with store credit: in which case I won't be using the money on the Bestiary, and only the best thing that happens to be in the store. Which I likely would not get a chance to visit for some weeks (not having my own car obviously, and with my parent's schedules overfull).
They can't only give you store credit, unless you paid with store credit. How did you pay by cash for an internet order, though? If a credit card was used, that is the only way they will refund.
If it was over the internet, your account should have a "cancel order" option. Do that. You'll get a refund without having to resort to managers and articles and legal guardians/parents.
Next, go to a local game store. If you're in Oregon, there should be something nearby. They're bound to have a copy sitting right there on their shelves.
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Owner - Enchanted Grounds, President/Owner - Enchanted Grounds
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Yeesh. I guess I should have read all of your original post before replying.
You used a gift card from Borders? Then you are correct: you're very likely to only get a gift card as a refund. If the gift card was one sponsored by MC, Visa or American Express, then they will refund to that account number.
Regardless, you should be able to cancel the order on your online account without difficulty. Trade the gift card to your parents for cash and go visit a local game store if you want it tomorrow.
If you're in Oregon, if you select UPS ground as your shipping option here at Paizo, you will get it in one day (usually) if you're ordering something that's in our warehouse.
I wouldn't worry.
I just recieved my book last week, over a month after it was shipped (I subscribe).
Probably has something to do with using the cheapest shipping and living in Norway though, hehe.