cancel preorders


Customer Service


Dear marvelous paizo people,

I need to cancel my three outstanding preorders to put them on a different credit card.

Thanx
Jeff

Contributor

You can go to My Payment Methods to change the payment info on pending and subscription orders. Please let us know if you have any other questions for us!


Liz Courts wrote:
You can go to My Payment Methods to change the payment info on pending and subscription orders. Please let us know if you have any other questions for us!

Huh. OK.

Does that change all the upcoming preorders? It said it changed one order. I can't seem to find the payment info, i.e., where the card number would be on the order. I am a little tired, however.

Contributor

Jeff, it looks like everything was changed on our side of things. To double check, you can go to your order history and check the orders there out - pending orders are listed at the top of the page.

Let me know if you have any further questions!

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