Order 1544412 not received


Customer Service


Hello Cosmo,

I've receveid my 2 last shipments but not the order n°1544412.

Can you check if all it's ok please ?

Further more, my last pathfinder adventure path is partially destroy on the top corner right can you also fix this issue ?

Thank you again for your help

Brisquard

Contributor

Brisquard, it looks like the order left our warehouse on December 6th, but it is still within the expected delivery time of up to 36 business days.

Which adventure path issue was damaged? (Also, if you could link to pictures of the damage, that would be great.)

If you have any other questions, please let me know!


Liz Courts wrote:

Brisquard, it looks like the order left our warehouse on December 6th, but it is still within the expected delivery time of up to 36 business days.

Which adventure path issue was damaged? (Also, if you could link to pictures of the damage, that would be great.)

If you have any other questions, please let me know!

Ok so I will contact you again tomorrow to reach the 36days...

How can I link a pictures on the forum ?

Contributor

Brisquard wrote:

Ok so I will contact you again tomorrow to reach the 36days...

How can I link a pictures on the forum ?

Shipping takes 9 to 36 business days from the date the order shipped from our warehouse (December 6th), not from the day you placed the order.

Since we do not allow posting of images directly to our forums, you will need to upload the picture to another site (Flickr is one example) and link it using the URL tags (instructions on how to use the URL tags are listed in the "BBCode tags you can use" button beneath the reply text entry box).


If you count from the 6th december to today you have 36days.

Anyway I've received my shipment today but now I've another issue. Indeed, some items are missing the following :

PZO9221E
PZO9402E
PZO9403E
PZO9406E
PZO9409E

Concerning the Pathfinder Adventure Path 4/6 Vault of madness you will find below the pictures.

Picture 1

Picture 2

Contributor

Brisquard wrote:

Anyway I've received my shipment today but now I've another issue. Indeed, some items are missing the following :

PZO9221E
PZO9402E
PZO9403E
PZO9406E
PZO9409E

These items are all digital copies of the books and were available immediately after you placed your order. You can download them from here. I will send out a replacement copy of the AP with your next subscription shipment.


Liz Courts wrote:
Brisquard wrote:

Anyway I've received my shipment today but now I've another issue. Indeed, some items are missing the following :

PZO9221E
PZO9402E
PZO9403E
PZO9406E
PZO9409E
These items are all digital copies of the books and were available immediately after you placed your order. You can download them from here. I will send out a replacement copy of the AP with your next subscription shipment.

Ok thank you Liz

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