Firstly, hi. Please delete the linked thread here. It is the incorrect order number for why I am writing. Sorry. It is 11:57pm here and I need my bed.
Secondly, thank you very much for the Season's Greetings card enclosed with my copy of AP#40 Vaults of Madness! A belated seasons greetings right back to the Paizo staff and I hope you have a good new year :)
Unfortunately, my copy of AP#40 appears damaged :(
For want of better descriptive terms, it appears heat damaged. A largish wrinkle occupies the back corner of the book, measuring about 2 by 1 inches, and a line of wrinkles extends across the entire top of the book (which is better felt than seen, but this line is consistent with the other wrinkle). Furthermore, all pages are stuck together in that very same corner! I have tried opening the pages carefully, but each time I do, the stuck pages tear, leaving part of the facing of the previous page on the next. To explain it better, I am happy to try and provide photos if you wish, or even send it back for further examination.
Anyways, I thought there is no harm in asking: May I please have a replacement copy of AP#40? --I would even be happy to wait until the next installment of my subscription and perhaps send both together? Please let me know. Thanks again.
Andrew Gale
Director of Sales
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Firstly, hi. Please delete the linked thread here. It is the incorrect order number for why I am writing. Sorry. It is 11:57pm here and I need my bed.
Secondly, thank you very much for the Season's Greetings card enclosed with my copy of AP#40 Vaults of Madness! A belated seasons greetings right back to the Paizo staff and I hope you have a good new year :)
Unfortunately, my copy of AP#40 appears damaged :(
For want of better descriptive terms, it appears heat damaged. A largish wrinkle occupies the back corner of the book, measuring about 2 by 1 inches, and a line of wrinkles extends across the entire top of the book (which is better felt than seen, but this line is consistent with the other wrinkle). Furthermore, all pages are stuck together in that very same corner! I have tried opening the pages carefully, but each time I do, the stuck pages tear, leaving part of the facing of the previous page on the next. To explain it better, I am happy to try and provide photos if you wish, or even send it back for further examination.
Anyways, I thought there is no harm in asking: May I please have a replacement copy of AP#40? --I would even be happy to wait until the next installment of my subscription and perhaps send both together? Please let me know. Thanks again.
Andrew Gale
I will put a replacement copy in with your next subscription shipment. Even though it sounds likely to be a printing error, please do provide pictures of the damage for our records.
Thanks,
cos
I will put a replacement copy in with your next subscription shipment. Even though it sounds likely to be a printing error, please do provide pictures of the damage for our records.Thanks,
cos
As requested:
Back of book, top left hand corner.. I have used a light source to show it a little better.3 pages still stuck together and evidence of what happens when you try to unstick them (shown pages are 31-36 inclusive)
Appreciated Cos! Thank you very much :) Happy New Year, Paizo!