Please put a temporary stop on all my subscriptions


Customer Service


Please hold any shipments until I've entered new payment details. I've managed to lose my wallet and had to cancel all my cards and I'm now without plastic until replacements arrive.

Thanks.

Lantern Lodge

crazy_cat wrote:

Please hold any shipments until I've entered new payment details. I've managed to lose my wallet and had to cancel all my cards and I'm now without plastic until replacements arrive.

Thanks.

I've suspended your subscription, just let us know when you are ready to get it going again and we will reinstate it.

thanks
Sara Marie


I would like to update my payment details with my new card - but your websiteb wont let me. How do you suggest I get these details to you?

Paizo Employee Director of Sales

crazy_cat wrote:
I would like to update my payment details with my new card - but your websiteb wont let me. How do you suggest I get these details to you?

I have reinstated your suspended subscriptions. You can now update all of your information on your My Subscriptions page. Lemme know when you have this all taken care of and we will get this month's subscription shipped out as soon as possible.

Thanks,
cos


All done. Many thanks Cos (and Sara Marie earlier).

Lantern Lodge

crazy_cat wrote:
All done. Many thanks Cos (and Sara Marie earlier).

I've got your subscription shipment all set up with the new payment method. I had to send two confirmation emails because the first email calculated the shipping for domestic instead of international for some reason.

Please let me know if you have any other questions.

Thanks
Sara Marie


Sara Marie wrote:

Please let me know if you have any other questions.

Thanks
Sara Marie

Is it here yet? is it here yet? is it here yet? is it here yet? is it...

/impatient child voice

Lantern Lodge

crazy_cat wrote:
Sara Marie wrote:

Please let me know if you have any other questions.

Thanks
Sara Marie

Is it here yet? is it here yet? is it here yet? is it here yet? is it...

/impatient child voice

Good things come to those who wait... Which is to say: the warehouse folks are working like crazy to get out subscriptions as fast as possible. They even roped Cosmo into helping them!

thanks
Sara Marie

Community / Forums / Archive / Paizo / Customer Service / Please put a temporary stop on all my subscriptions All Messageboards
Recent threads in Customer Service