Paizo Order #1538508


Customer Service

Liberty's Edge

Hi guys,

Thanks for sending out my latest order. I just got it but I received the wrong book in my order.

Instead of Monsters of River Nations, I received: Nations of Barsavive II - Serpent River.

Robert

Contributor

Robert, my answer is "D'oh!"

*offers cookies*

I've created a replacement that will ship out with your next subscription shipment. Please let us know if there's anything else we can do!

Liberty's Edge

Thank you Liz.

I really dont' need or want the book that was sent to me erroneously. I haven't used it and it's still in "new" condition.

Does Paizo wish to have this back?

Also - by "Next Shipment" you mean my December shipment, correct? November shipment is slated to be sent out this week already....

Thanks
Robert

Contributor

Robert, if you would like to ship the book back, that would be awesome. To return your items, please ship them back to us via USPS Standard Mail to our address. Please send them "Attn: Store Returns" and include a brief description of the problem (in your case, please include "Order #1538508 - received incorrect item"). Upon receipt, I will credit your shipping costs back as Paizo.com store credit.

And yes, "next shipment" should be in December.

Let me know if there's anything else I can do to help out. *offers cookies*

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