order 1540891, preorders


Customer Service

Scarab Sages

This may sound foolish, but I was a bit confused by the "Will not ship untill all preordered items are available" (paraphrased) message. The three Doctor Who RPG products in this order are all on preorder with two of them in limbo with no date. Does this mean that if one of them does come in, it can't be shipped until the others arrive also?

If that's the case, I guess I want the order split so the items ship as they are available.

I'm sorry.

Lantern Lodge

Boerngrim wrote:

This may sound foolish, but I was a bit confused by the "Will not ship untill all preordered items are available" (paraphrased) message. The three Doctor Who RPG products in this order are all on preorder with two of them in limbo with no date. Does this mean that if one of them does come in, it can't be shipped until the others arrive also?

If that's the case, I guess I want the order split so the items ship as they are available.

I'm sorry.

Each of the books is in its very own "mini" order under the heading of 1540891. They will each ship individually as they come in stock.

The "will not ship until preordered items are available" is actually language intended for pre-ordering products published by Paizo as those items can be combined. We aren't set up to give the choice to allow holding orders with non-paizo preorder items so you are good to go.

thanks
sara marie

Scarab Sages

Thank you Sara Marie!

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