Sidecart - My recent Order


Customer Service

Sovereign Court

Hello,

I may have goofed while using the Ship asap option.

In short : would it be possible for you to ship me now whatever is ready to go ? I am afraid I have items holding the whole again, and I'd rather avoid that.

Thanks in advance for your good work

EDIT : also I don't mind free shipping, but that seems a bit weird...

Paizo Employee Director of Sales

Stereofm wrote:

Hello,

I may have goofed while using the Ship asap option.

In short : would it be possible for you to ship me now whatever is ready to go ? I am afraid I have items holding the whole again, and I'd rather avoid that.

Thanks in advance for your good work

EDIT : also I don't mind free shipping, but that seems a bit weird...

Looking at your sidecart, everything in there right now is a preorder that is not yet released. There is nothing ready to go presently.

If you are not talking about your sidecart, then please reply with the order number to which you are referring.

Thanks,
cos

Sovereign Court

Order 1512937 it was.
I tested the option to see if that would release my pending items.

It gave out this :

This order contains the following items:
2 x Book of Beasts: Monsters of the River Nations (PFRPG) Print Edition @ 8.49 = $16.98
(Moved from order 1377362)
1 x Pathfinder Miniatures: Chammady Drovenge @ 3.39 = $3.39
(Moved from order 1438004)
1 x Pathfinder Miniatures: Pugwampis (4) @ 6.79 = $6.79
(Moved from order 1438004)

Subtotal (4 Items): $27.16
Shipping & Handling: $46.62
Shipping & Handling Discount: - $46.62
-----------------------------------
Order Total: $27.16

So I don't mind the free shipping, but I thought I'd report this, and also I have a lot of pending items in my subscription shipments, and I'd really like to make sure that the shipment are not held by one item, like last time when everything was on hold because of the Queen Ileosa mini.

Also, as a result, the sidecart is, as you pointed out, now empty of anything but preorders.

Best,

Liberty's Edge

Mine also has the free shipping thing going on.

I added some stuff tout on the 19 because it was in limbo so I understand it is still with in the time frame of the items leaving the warehouse just the free shipping is strange.

In fact I have already received another order I placed after this one.

Order Information
Order #   1513754
Placed September 19, 2010
Purchaser Sean

Promotions Applied to Order
First Ten Shipping
Paizo will pay the first $10 in shipping and handling for any shipment of products totalling $100 or more.
50% off KDL and Stonehenge T-shirts
Pathfinder Advantage
Pathfinder Adventure Path subscribers get 15% off suggested retail price, excluding non-Paizo PDFs.
GameMastery Maps Subscriber Back Catalog Discount
GameMastery Maps subscribers get 15% off non-subscription flip-mats and map packs
GameMastery Cards Subscriber Back Catalog Discount
GameMastery Cards subscribers get 15% off non-subscription GameMastery card products

Should ship from our warehouse within 7 to 15 business days. Will ship via USPS Priority Mail in 2 packages (estimated 2 to 5 business days in transit) to:

• Figure Storage Box: 25mm Lrg (80ct)
Chessex (moved from order 1502859) 1 @ $29.95 $25.46
• Figure Carrying Case with 14 25mm Spaces
Chessex (moved from order 1498319) 1 @ $12.95 $11.01
• Pathfinder Roleplaying Game Gen Con 2010 Pin Set
Paizo Publishing, LLC (moved from order 1498319) 1 @ $3.99 $3.39
• GameMastery Plot Twist Cards
Paizo Publishing, LLC (subscription copy) 1 @ $10.99 $8.79
• Pathfinder Adventure Path #38: Racing to Ruin (Serpent's Skull 2 of 6) (PFRPG) Print Edition
Paizo Publishing, LLC (subscription copy) 1 @ $19.99 $13.99
• Pathfinder Module: The Witchwar Legacy (PFRPG) Print Edition
Paizo Publishing, LLC (subscription copy) 1 @ $13.99 $11.89
• Kill Doctor Lucky: Monkey Hand T-Shirt (XXL)
Paizo Publishing, LLC (moved from order 1498319) 1 @ $15.00 $7.50
• GameMastery Combat Pad
Open Mind Games (moved from order 1509300) 1 @ $19.99 $16.99
• Greyhawk Poster Map: All Four Quadrants
Paizo Publishing, LLC (moved from order 1458228) 1 @ $10.00 $8.50
• GameMastery Flip-Mat: Ship
Paizo Publishing, LLC (moved from order 1502859) 1 @ $12.99 $11.04
• GameMastery Flip-Mat: Forest
Paizo Publishing, LLC (subscription copy) 1 @ $12.99 $10.39
• Pathfinder Miniatures: Gray Maiden
Reaper Miniatures (moved from order 1480555) (cancelled August 09, 2010) 1 @ $3.99 $3.59
• Pathfinder Miniatures: Grandmaster Torch (PaizoCon 2010 Exclusive)
Reaper Miniatures (moved from order 1480555) 1 @ $5.99 $5.09
• Battlefields XP: Highland Tuft
The Army Painter (moved from order 1509300) 1 @ $4.99 $4.24
• Battlefields XP: Swamp Tuft
The Army Painter (moved from order 1509300) 1 @ $4.99 $4.24
• Battlefields XP: Jungle Tuft
The Army Painter (moved from order 1509300) 1 @ $4.99 $4.24

Need to change the shipping address for this order?
Need to change the payment method for this order?
Subtotal (15 Items)   $146.76
Shipping & Handling   $24.98
Shipping & Handling Discount - $24.98
Order Total   $146.76
You've saved $37.03 off suggested retail—that's a 20% discount!

Additionally, your free PDFs are a $23.98 value!

Liberty's Edge

In fact there was another strangeness about this order of mine as well.

At one point it was added to the late October order even my subscription items. That is why I added the stuff on the 19th and said ship ASAP.

Paizo Employee Director of Sales

We're looking into this presently.

Paizo Employee Director of Sales

Ross did find a bug in your orders, and corrected it.

Liberty's Edge

Cool!

By the way thanks for everything you and Sara do!

Sean

Sovereign Court

Thanks a lot !

Sovereign Court

Hello,

I am still kinda worried, as I find that my subscription copies for PF #38 are still not shipping and everything has been pending for about two weeks.

Since I already had a bug where one mini was blocking all the rest of a shipment, can I bother you look again at it ? And if one product is blocking the rest, is it possible to cancel it to avoid repeats ?

The order nr is 1477400.

Sorry to be a pain, and thanks for the good work

Paizo Employee Director of Sales

Stereofm wrote:

Hello,

I am still kinda worried, as I find that my subscription copies for PF #38 are still not shipping and everything has been pending for about two weeks.

Since I already had a bug where one mini was blocking all the rest of a shipment, can I bother you look again at it ? And if one product is blocking the rest, is it possible to cancel it to avoid repeats ?

The order nr is 1477400.

Sorry to be a pain, and thanks for the good work

I will see that your order gets shipped out today.

Thanks,
cos

Sovereign Court

Cosmo, man, YOU ROCK !!!!!!!

Thanks a lot. Always a pleasure talking with you.

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