When I placed order 1499690, I included 10 plastic card cases. Based on the price ($1.20), I expected these to be 10 individual plastic cases. When I view my subscriptions, they appear as 10 packages to be shipped separately, significantly increasing the shipping costs. Please cancel if this is the correct situation.
Thanks very much!
Director of Sales
|
When I placed order 1499690, I included 10 plastic card cases. Based on the price ($1.20), I expected these to be 10 individual plastic cases. When I view my subscriptions, they appear as 10 packages to be shipped separately, significantly increasing the shipping costs. Please cancel if this is the correct situation.
Thanks very much!
This is mostly a display error. The system is trying to estimate the shipping and handling fee, and getting it wrong. It should pan out correctly when the order is actually created, the email for which you should receive tomorrow or the next day. If, after you receive this email, it is still trying to ship 10 different packages, let me know and I will fix the existent order.
Thanks,
cos
This is mostly a display error. The system is trying to estimate the shipping and handling fee, and getting it wrong. It should pan out correctly when the order is actually created, the email for which you should receive tomorrow or the next day. If, after you receive this email, it is still trying to ship 10 different packages, let me know and I will fix the existent order.
Thanks,
cos
Thanks again.. the numbers in the email look fine, so let the order stand.
Regards, M.