Order 1482617, slight mix up


Customer Service

Liberty's Edge

I received a copy of the Paizo GameMastery Guide, when what I ordered was the Green Ronin Advanced Gamemasters guide How can this be resolved?

Paizo Employee Director of Sales

Elizabeth Cougill wrote:
I received a copy of the Paizo GameMastery Guide, when what I ordered was the Green Ronin Advanced Gamemasters guide How can this be resolved?

I apologize for the mix-up! I will put a replacement copy of the Green Ronin book in with your next subscription shipment. Please keep the GMG with our apologies.

Thanks,
cos


Thank you kindly. I will give my spare copy of the Gamemastery Guide to someone in the group. Maybe then I won't always be running the game.


Elizabeth Cougill wrote:
I received a copy of the Paizo GameMastery Guide, when what I ordered was the Green Ronin Advanced Gamemasters guide How can this be resolved?

Ladies and Gentlemen, you did it again. I recieved my shipment today, and inside was the Paizo Gamemastery Guide, which is thethird copy to be shipped to me, only the first of which I ordered (part of my subscription, actually). What I ordered was the Green Ronin Advanced Gamemasters Guide.

http://paizo.com/store/sale/greenRoninApocalypseSale2/v5748btpy7evg&sou rce=search

If you will send me the correct book with a return mailing slip, I will be glad to send you this one back. I would prefer that this not be done with my next subscription shipment however.

Paizo Employee Director of Sales

Skade wrote:
Elizabeth Cougill wrote:
I received a copy of the Paizo GameMastery Guide, when what I ordered was the Green Ronin Advanced Gamemasters guide How can this be resolved?

Ladies and Gentlemen, you did it again. I recieved my shipment today, and inside was the Paizo Gamemastery Guide, which is thethird copy to be shipped to me, only the first of which I ordered (part of my subscription, actually). What I ordered was the Green Ronin Advanced Gamemasters Guide.

http://paizo.com/store/sale/greenRoninApocalypseSale2/v5748btpy7evg&sou rce=search

If you will send me the correct book with a return mailing slip, I will be glad to send you this one back. I would prefer that this not be done with my next subscription shipment however.

/facepalm

I am very sorry for the additional mix-up. I will get the right book shipped out to you poste haste. Once again, you are free to keep/dispose of the incorrectly shipped book(s) at your own discretion. We do not need you to send them back.

Thanks,
cos


The correct book is in my hands! Thank you for the extra something something you tossed in. :)

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