Two orders still pending.......


Customer Service

Grand Lodge

Pathfinder Adventure, Adventure Path, Maps, Rulebook Subscriber

I'm inquiring on two orders that are still in Pending status. Could you please advise when they might ship?

The first is #1435466 placed June 11. The Carrion King and Pugwampis minis are still pending.

The second is #1495211 placed Aug 15. All minis, spell templates, etc... are still pending.

Thanks for your time.

Paizo Employee Director of Sales

Michael Brock wrote:

I'm inquiring on two orders that are still in Pending status. Could you please advise when they might ship?

The first is #1435466 placed June 11. The Carrion King and Pugwampis minis are still pending.

The second is #1495211 placed Aug 15. All minis, spell templates, etc... are still pending.

Thanks for your time.

The Carrion King and Pugwampis are still pending because they are both still preorders. They have been mistakenly mis-listed without the preorder flag for a while, but this was a mistake in our database rather than a release.

For order 1495211, there are two miniatures which have gone on backorder and are holding the rest of the order up. The "Pathfinder Miniatures: Seoni, Iconic Human Sorcerer—Original Version" and "Autumn Bronzeleaf, Female Wizard" minis are backordered.

If you would like, I can move them onto separate orders to ship out separately, or I can move them into your sidecart to go out with the first available subscription shipment, or I can cancel them altogether. Please let me know how you would like to proceed.

Thanks,
cos

Grand Lodge

Pathfinder Adventure, Adventure Path, Maps, Rulebook Subscriber

Please move the two miniatures on backorder to ship out seperately. I don't want them to hold up my subscription service. I do want to receive the rest of the items as soon as possible. I'm hoping to have them by Dragon Con this weekend.

Grand Lodge

Pathfinder Adventure, Adventure Path, Maps, Rulebook Subscriber

I saw "Autumn Bronzeleaf, Female Wizard" was moved to back order.

"Pathfinder Miniatures: Seoni, Iconic Human Sorcerer—Original Version" is still listed as pending. Could you please move it also so the rest of my order ships ASAP?

Thanks.

Paizo Employee Director of Sales

Michael Brock wrote:

I saw "Autumn Bronzeleaf, Female Wizard" was moved to back order.

"Pathfinder Miniatures: Seoni, Iconic Human Sorcerer—Original Version" is still listed as pending. Could you please move it also so the rest of my order ships ASAP?

Thanks.

Actually that was intentional. As I would have mentioned yesterday had I not forgotten to respond to this thread, I was mistaken about Seoni's status. It is on backorder, but we had a few in stock still. Autumn was the only one holding up your order, so it should be shipping out today.

Thanks,
cos

Grand Lodge

Pathfinder Adventure, Adventure Path, Maps, Rulebook Subscriber

Awesome. Thanks again for the great customer service.

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