Order #146 1408


Customer Service

Grand Lodge

Hi CS-heroes,

I just received the August 19th shipment in the mail. Thanks!

When I opened it however, I saw that you included:
- AA#12 Advanced Adventures - The Barrow Mound of Gravemoor and
- AA#13 Advanced Adventures - White Dragon Run

instead of:
- 1 on 1 Adventures #12: Journey into Riddle Canyon (PFRPG) Print Edition
- 1 on 1 Adventures #13: The Pearls of Pohjola (PFRPG) Print Edition

I can understand the mix-up since both are by Expeditious Retreat Press. However, the ones you sent are OSRIC modules and group adventures when I really wanted the 1 on 1 adventures.

Could you please suggest a way to trade in the modules you sent for the ones you ordered?

Thanks,

Eltjo Veentjer

Paizo Employee Director of Sales

Tio wrote:

Hi CS-heroes,

I just received the August 19th shipment in the mail. Thanks!

When I opened it however, I saw that you included:
- AA#12 Advanced Adventures - The Barrow Mound of Gravemoor and
- AA#13 Advanced Adventures - White Dragon Run

instead of:
- 1 on 1 Adventures #12: Journey into Riddle Canyon (PFRPG) Print Edition
- 1 on 1 Adventures #13: The Pearls of Pohjola (PFRPG) Print Edition

I can understand the mix-up since both are by Expeditious Retreat Press. However, the ones you sent are OSRIC modules and group adventures when I really wanted the 1 on 1 adventures.

Could you please suggest a way to trade in the modules you sent for the ones you ordered?

Thanks,

Eltjo Veentjer

I apologize for the mixed up order! I will get replacements shipped out to you as soon as possible.

Thanks,
cos

Grand Lodge

Cosmo wrote:
Tio wrote:

Hi CS-heroes,

I just received the August 19th shipment in the mail. Thanks!

When I opened it however, I saw that you included:
- AA#12 Advanced Adventures - The Barrow Mound of Gravemoor and
- AA#13 Advanced Adventures - White Dragon Run

instead of:
- 1 on 1 Adventures #12: Journey into Riddle Canyon (PFRPG) Print Edition
- 1 on 1 Adventures #13: The Pearls of Pohjola (PFRPG) Print Edition

I can understand the mix-up since both are by Expeditious Retreat Press. However, the ones you sent are OSRIC modules and group adventures when I really wanted the 1 on 1 adventures.

Could you please suggest a way to trade in the modules you sent for the ones you ordered?

Thanks,

Eltjo Veentjer

I apologize for the mixed up order! I will get replacements shipped out to you as soon as possible.

Thanks,
cos

Thanks for the quick response Cosmo. There is no real hurry for me to get the replacements though. So if it's cheaper for you guys to send it with my next subscription shipment, then that's great also.

Thanks,

Eltjo

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