Subscriptions question..


Customer Service


I've got a Pathfinder RPG subscription and a Pathfinder Tales subscription. I've also got hold for monthly shipment ticked. Right now both are showing up as pending, but still separate. (The Advanced Player's Guide order having my sidecart tucked in it.) I was under the impression that those were going to be shipping together so I just wanted to check if this is normal or not.. thanks!

Paizo Employee Director of Sales

neoookami wrote:
I've got a Pathfinder RPG subscription and a Pathfinder Tales subscription. I've also got hold for monthly shipment ticked. Right now both are showing up as pending, but still separate. (The Advanced Player's Guide order having my sidecart tucked in it.) I was under the impression that those were going to be shipping together so I just wanted to check if this is normal or not.. thanks!

That was a mistake in the system. They should have been combined, and I have gone ahead and done so. I also noticed a couple of items that could have held up the shipment of your order, so I took the liberty to go ahead and move those items back to your sidecart. This way, we will get your order shipped out as soon as possible, and those items will ship with your next subscription shipment.

Thanks,
cos


Thank you very much! I appreciate it. VERY much looking forward to this order. :)

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