I hate to complain because I have received 95% of my orders from Paizo in excellent shape but I feel this must be heard as I have heard of this happening before. When I received my order today, both Pathfinder Adventure Path #35: War of the River Kings (Kingmaker 5 of 6) (PFRPG) Print Edition and Pathfinder Chronicles: City of Strangers (PFRPG) Print Edition the corners were very bent. I downgraded to standard mail delivery after having it shipped the next highest option ( I cannot remember which), and have never had this problem before.
I am not looking for a replacement but I am the type of person who keeps my vast collection of Paizo material in excellent shape. I wash my hands twice before I even open a copy, no joke, a little OCD I suppose.
Anyways, do I need to change my method of shipment or is this just a one time occurrence?
Director of Sales
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I hate to complain because I have received 95% of my orders from Paizo in excellent shape but I feel this must be heard as I have heard of this happening before. When I received my order today, both Pathfinder Adventure Path #35: War of the River Kings (Kingmaker 5 of 6) (PFRPG) Print Edition and Pathfinder Chronicles: City of Strangers (PFRPG) Print Edition the corners were very bent. I downgraded to standard mail delivery after having it shipped the next highest option ( I cannot remember which), and have never had this problem before.
I am not looking for a replacement but I am the type of person who keeps my vast collection of Paizo material in excellent shape. I wash my hands twice before I even open a copy, no joke, a little OCD I suppose.
Anyways, do I need to change my method of shipment or is this just a one time occurrence?
In all likelihood, this was just a one-time occurrence, but only the future shipments themselves will determine if this is the case or not. What I can tell you is that there is not a difference in how we pack the packages between the two shipping methods. We pack every package as well as possible to give it the best possible chance of reaching you unharmed. Unfortunately, I cannot speak for the treatment your package will receive while it is in the keeping of the delivery service.
That being said, occurrences of significant damage are pretty rare and it is not likely to happen again.
Thanks,
cos
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The only difference probably, as mentioned, is the time in transit which in itself can cause damage.
Just more likely to have something happen the longer it is out of Pazio's control or your control.
The whole reason why I switched back to Priority Mail after one shipment not Priority Mail.
Just my theory.
Sean
The only difference probably, as mentioned, is the time in transit which in itself can cause damage.
Just more likely to have something happen the longer it is out of Pazio's control or your control.
The whole reason why I switched back to Priority Mail after one shipment not Priority Mail.
Just my theory.
Sean
Yeah I am starting to think I should switch back to priority mail.