First, I have my subscription shipping set to ship as each Adventure Path comes out. Right now, it looks like 36 and 37 are coming out simultaneously, but the system seems to want to ship them separately. Can this be overridden for the late-July shipments? If they are actually available at the same time, I would rather them ship together and not end up paying for two separate packages.
Second, can I skip the Inner Sea hardcover on my Campaign Setting Subscription? I have a standing order for your hardcover books with a local store.
Thanks!
Director of Sales
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First, I have my subscription shipping set to ship as each Adventure Path comes out. Right now, it looks like 36 and 37 are coming out simultaneously, but the system seems to want to ship them separately. Can this be overridden for the late-July shipments? If they are actually available at the same time, I would rather them ship together and not end up paying for two separate packages.
Second, can I skip the Inner Sea hardcover on my Campaign Setting Subscription? I have a standing order for your hardcover books with a local store.
Thanks!
First, what you are seeing is basically a display error. Our system doesn't really understand that these books will be releasing at the same time, so when it simulates the future shipments on the My Subscriptions page it goes with the idea that these will be in separate shipments. When the order is actually created, it will be created correctly with both books in one order.
Second, items in a subscription cannot be skipped while retaining the subscription. If you would like to skip this particular title, you will have to cancel the subscription before it ships, and create a new subscription that starts with the next item. If this is what you would like to do, let me know and I will see that your subscription is canceled after the shipment of Book of the Damned—Volume 2: Lords of Chaos.
Thanks,
cos