Please cancel subscription after Kingmaker


Customer Service


Is it possible to cancel subscription after kingmaker as I'm not interested in the new AP. I know that I should send cancelation request after last product is ship and before the next one, but it's kinda hard when both are shipped together.

Thanks and keep up de good work

Dan

Lantern Lodge

Mordo wrote:

Is it possible to cancel subscription after kingmaker as I'm not interested in the new AP. I know that I should send cancelation request after last product is ship and before the next one, but it's kinda hard when both are shipped together.

Thanks and keep up de good work

Dan

Usually we ask you let us know about a cancellation after the last volume you wish to receive has been shipped. Because volumes #36 and #37 are shipping together, canceling after #36 but before #37 gets a bit tricky.

I've got it set up so that your subscription should send you #36 but not #37.

As with any customer service request, we recommend keeping an eye on your account and confirmation emails to make sure everything has gone smoothly.

Please let us know if you have any questions!

thanks
Sara Marie


Thanks you very much, I'll let you know if anything's wrong.


Can I make the same request for the same reason?

Lantern Lodge

Ambrus wrote:
Can I make the same request for the same reason?

Yup, we prefer if you start your own thread though.

Thanks!
Sara Marie


Sara Marie wrote:
Yup, we prefer if you start your own thread though.

I don't know if you mean I should have done that or should do that now. I'll assume the latter if it's easier for you.


***Order update***
Just got the order confirmation e-mail and AP is effectivelly cancelled after Kingmaker.

Thanks

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