Store Credit Question

[Andrew Betts]

I know you can't have a subscription set use store credit (yet) but is it possible if you have store credit to have it applied to a subscription order after the order gets created, but before you get the shipping notice?

[Cosmo]

Andrew Betts wrote:

I know you can't have a subscription set use store credit (yet) but is it possible if you have store credit to have it applied to a subscription order after the order gets created, but before you get the shipping notice?

Yes*.

The asterisk there indicates that we will try to apply this credit to your subscription order on request, but we can only get to so many customer service requests during the window between creation and shipment.

As is always the case, we are more than happy to work something out.

Thanks,
cos

[Andrew Betts]

So I take it calling would probably be the best way to take care of that to be a little more sure that it can happen?